Terrible, terrible casino in my opinion, I have worked at two other casinos, including Black Oak Casino and the people at black oak would Never ever treat a guest the way we were. Book Jackson Rancheria Casino Resort, Jackson on Tripadvisor: See 217 traveler reviews, 72 candid photos, and great deals for Jackson Rancheria Casino Resort, ranked 2 of 6 hotels in Jackson and rated 3.5 of 5 at Tripadvisor. After asking multiple people my husband was given a ride by a security officer who was VERY rude and did NOT Hide the fact he was irritated having to do it. We were treated like we were an irritation just asking if there was anything they could do to help us, even give us a ride to their gas station for fix a flat. We WERE regular customers but after how rude,cold and careless they treated us we will NEVER go back. ![]() Said couldn't help us cause was a liability, we sat there for THREE HOURS, an 11/2 hours from home. They were ALL Sooo rude to us, one said hope you have insurance!! We have insurance but it is liability and we don't have flat tire service. ![]() Let me just say I was Shocked when my husband and I came out and had a flat tire(after loosing $472) and everyone who worked there said they could not help.
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